Job Position: Operations Manager (High-Growth, Founder-Mentored Role)
Location: Dubai, UAE
Company Name: Neovara
– Neovara is a fast-growing Back-Office-as-a-Service (BOaaS) company headquartered in Dubai.
– Delivering world-class operational, finance, IT, marketing, and analytics support to premium wine, spirits, and lifestyle businesses worldwide.
– We are hiring a driven, ambitious, and high-potential Operations Manager who wants to grow into a future leadership role.
– Mentored directly by our founder & CEO and trained to own and scale Neovara’s operational delivery.
– Expected to work 60–70+ hours per week in a fast-paced, high-intensity environment.
– Gain hands-on mentorship, fast career progression, performance bonuses, and potential equity ownership.
– Take full ownership of day-to-day operations: client delivery, SLAs, onboarding, reporting, and issue resolution.
– Work closely with the tech/data team to shape tools, dashboards, and processes needed to deliver at scale.
– Ensure flawless client management: manage expectations, resolve escalations, and keep clients engaged and satisfied.
– Build and optimise processes, SOPs, and workflows that allow Neovara to scale globally.
– Partner directly with the CEO on operational strategy, reporting, and performance reviews.
– Drive a culture of excellence and accountability within the operations team.
– 3–5 years of experience in operations, consulting, client delivery, or data/tech-enabled roles.
– Strong tech literacy and comfort working with data, KPIs, and digital tools.
– Exceptional organisation, communication, and client management skills.
– Willingness to work intense hours in a high-growth startup environment.
– A “whatever it takes” mindset, with the ambition to rise into senior leadership.
– Direct mentorship from the founder & CEO.
– A career-accelerator role with fast growth potential into Head of Operations.
– Performance-based bonuses tied to client satisfaction and SLA delivery.
– Equity stake potential for long-term contributors.
– Exposure to global clients across wine, spirits, and lifestyle sectors.
Apply Now: Send your resume to [email protected]
To apply for this job email your details to hello@neovara.io
