Job Position: Sales Advisor (Arabic Speaker)
Location: Dubai, UAE
Company Name: Mouawad
– Responsible for the smooth opening/closing of the boutique
– Prepare the boutique for welcoming customers: checking the showcases and displays, monitoring the cleanliness and tidiness of the showroom at all times, and ensuring the inventory count and control at the beginning of every shift
– Greeting and welcoming customers according to Mouawad retail guidelines
– Attending to he customers and providing excellent customer service and product knowledge
– Portraying an immaculate grooming and appearance look
– Presenting Jewellery using Mouawad standards and making sales in an enchanting experience
– Always being well aware of the price before communicating it to customers, by first checking the label
– Upselling and cross-selling at any upcoming opportunity, and promoting other Mouawad branches
– Following the boutique manager’s instruction /the Shift Supervisor, related to cash deposit, money exchange, bank deposits, Gold Souks visits for jewellery repairs, etc
– Maintaining the safe room and showroom displays according to the 5S methodology
– Responding to any management project when assigned (attending events and exhibitions)
– Maintaining and developing great relationships with customers
– Gathering market and customer information by engaging with customers and recording interests
– Recording sales and orders information, and presenting it to the showroom manager by phone or mail
– Supporting team members during the sale process
– Attending team meetings and sharing best practices with colleagues
– Receiving and handling repairs from customers
– 3-5 years of experience in the Jewelry and Diamond industry/ High-end jewelry background is recommended
– Outstanding and luxurious Customer service skills
– Interpersonal communication skills
– Arabic Speaker (must)
To apply for this job please visit www.linkedin.com.