Job Position: Operations Manager
Location: Abu Dhabi, UAE
Company Name: Majid Al Futtaim
– Develop, implement, and enforce SOPs, ensuring operational consistency, compliance, and readiness across all areas
– Lead safety, risk management, crisis response, and audits, ensuring full compliance with UAE laws, Dubai Municipality, and company standards
– Oversee daily operations, staffing, Duty Managers, and team leads to ensure smooth, high-quality operations at all times
– Deliver a consistent, world-class guest experience by managing feedback, resolving escalations, and reinforcing a strong service culture
– Optimize revenue and guest flow by monitoring performance, driving KPIs, and collaborating with Finance, Commercial, and Marketing
– Lead, develop, and engage teams through training, performance management, and cross-functional coordination
– Support events and seasonal activations through close coordination with Events and support functions
– Provide operational, financial, and performance reporting, contributing strategic insights, and identifying growth opportunities
– Requirements: 2–3 years of Operations Management experience
– Strong leadership and self-motivation, withthe ability to lead and inspire multicultural teams
– Commercially minded with strong business awareness and revenue focus
– Excellent organizational, planning, and analytical skills
– Strong interpersonal and communication skills, with a proactive, people-focused approach
– High energy and professionalism, with passion, integrity, process orientation, and proficiency in Microsoft Office
Apply Now: Send your resume here
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