Level 1 IT Support

Full TimeQatarDalla Driving Academy

Job Position: Level 1 IT Support

Location: Qatar

Company Name: Dalla Driving Academy

 

– Provide first-level technical support for hardware, software, and network issues

– Install, configure, and troubleshoot desktops, laptops, printers, and peripherals

– Assist with user account setup, password resets, and access requests

– Monitor and respond to IT helpdesk tickets promptly

– Escalate complex issues to higher-level support teams when required

– Maintain accurate documentation of support requests and resolutions

– Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

– 1–2 years of experience in IT support or helpdesk role (fresh graduates with internships are welcome)

– Knowledge of Windows OS, MS Office, and basic networking (TCP/IP, DNS, DHCP)

– Strong problem-solving and communication skills

– Must be based in Qatar (with a valid visa or transferable sponsorship preferred)

 

Apply Now: Send your resume to [email protected]

 

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To apply for this job email your details to hradmin@dalladrivingacademy.com