Job Position: Service Line Manager
Location: Abu Dhabi, United Arab Emirates
Company Name: Healthpoint
– Oversee daily operations across assigned service lines and programs of care.
– Implement service development strategies that are evidence-based and aligned with institutional goals.
– Support the development of clinical care pathways and remote monitoring initiatives.
– Collaborate with finance, RCM, and IT to optimize billing, documentation, and operational reporting.
– Monitor key performance indicators and provide data-driven insights to leadership.
– Champion continuous improvement and Lean methodology across the service lines.
– Lead and manage a multidisciplinary team with clear performance and development goals.
– Enhance EBITDA, manage revenue streams, and support cost control through effective resource planning and CAPEX optimization.
– Support improvement initiatives and maintain compliance with accreditation and regulatory standards.
– Lead initiatives that improve the overall care journey, including patient flow and patient experience.
– Drive improvements in access, volume, productivity, and growth.
– Promote employee engagement.
– Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
– Minimum 7–10 years post-graduate experience with 3 years in people or service line management.
– Experience in healthcare operations or business leadership.
– Proven track record in customer service, data analytics, strategic planning, operational leadership, and driving continuous improvement initiatives.
– Master’s degree or postgraduate qualification in operations or healthcare (preferred).
– Lean Six Sigma Green Belt is highly desirable (preferred).
– Project management experience (preferred).
Apply Now: Send your resume to [email protected] (Email assumed based on standard format; please replace with actual if different)
To apply for this job email your details to careers@healthpoint.ae