Job Position: Customer Service Supervisor
Location: UAE
Company Name: MCT Group
– Oversee daily customer service operations
– Ensure excellent customer satisfaction
– Handle escalated queries and resolve complaints
– Monitor team performance and productivity reports
– Provide training, coaching, and feedback to staff
– Ensure compliance with company policies and standards
– Collaborate with departments to improve customer experience
– Requirements:
• Bachelor’s degree in Business Administration or related field (preferred)
• 2–3 years of supervisory experience in customer service
• Strong leadership, communication, and problem-solving skills
• Proficient in MS Office and customer service tools
Apply Now: Send your CV to [email protected]
To apply for this job email your details to HR@mctuae.com
